How to book your accommodation

Booking is safe. When you book with us your details are protected by a secure SSL connection.

• Choose the accommodation or the package you wish to book
• Select the dates of arrival and departure on the availability calendar shown on the page
• Once the dates are selected, the full price payable including all mandatory fees will be shown to the right of the calendar
• Once the price is shown, you may change the number of people - the total price shown will reflect the change depending on the number of people selected
• Click on [BOOK NOW] and follow the booking process instructions
• Your name and email address will be required during the booking process so that we can email you booking confirmation and confirm the availability
• During the booking process you may choose additional services such as air-conditioning, baby cot and similar, depending on which additional services are offered for a particular accommodation
• After the last step you will receive a copy of the Booking Request you sent us
• The Confirmation of Availability for your Reservation will be sent to your email address within one working day. The Confirmation email will contain the link for the secure online payment by credit card as well as the link for the alternative payment via bank transfer. Please click on either link in order to pay for your reservation - our web site will guide you through necessary steps.
• In order to secure the booking, you must pay the 30% deposit or alternatively you may pay the whole amount immediately
• Payment methods:
  
  • Credit card (MASTERCARD, VISA, AMEX)
  • Bank transfer

  NOTE: If the payment is made within 14 days of arrival - deposit payment option will not be offered, and the total amount must be paid by a credit card.

• The total price of the travel arrangement shall be paid no later than 14 days prior to arrival - three weeks before your arrival you will be sent an email reminder for the full payment
• Upon the full payment you will receive your accommodation voucher which will contain all necessary information with regards to your arrival and checkin times
• The status of your booking, your payments and the printable Voucher can be viewed at any time using My Reservations link on the top right of each page on the website
• If you have any further questions, email us at aurea@aurea-krk.hr